Yes, we ship all over the world. Shipping costs will apply depending on your location, and will be added at checkout.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners, but we do our best to delivery with the climate-smart Budbee service. If that is not possible we deliver with UPS, GLS, DHL or FedEx.
Returns & exchanges
If you wish to return your order, please contact our customer service department on studio@bydeath.com in order to be issued with a return number, which must be used to mark the return parcel.
If you wish to exchange a product you have purchased for another product, By Death will pay the return freight as described above for the first exchange. If a product is exchanged more than once, you will pay the freight for subsequent exchanges.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.
Customization
We create unique items as per your request. The customization is handcrafted on a fully hand-operated chainstitch embroidery sewing machine by our designer in Denmark. Think tattoo gone fashion. You can have anything and everything made - from a printed or embroidered full back piece to a name on the chest or 'a little something' elsewhere. You are the owner, you decide. Read more in the menu tab "Customization".
Yes! Have an old denim jacket that needs to be revived? A pair of jeans or a shirt? In collaboration with you our designer will upcycle your product on a fully hand-operated chainstitch embroidery sewing machine in Denmark.
No, you cannot. The right of withdrawal does not apply if the product is made to your specification or clearly personalized, that being all products in the custom product range of By Death.
Just reach out to us at custom@bydeath.com and we will get back to you. Normally it's easiest to meet up either in person or via video call but email also can do the trick. Reach out to us and we will figure out what suits you best. Production time depends on the design but varies from 1-5 weeks.
If you want your own product upcycled we will ask for payment up-front prior to the production. You will always know the price of what you getting made.
If you have chosen a product from our already existing range payment can be made via the checkout process.